Terms and condition
Terms & Conditions
Last Updated: September 8, 2026
Welcome to the website of Dr. Gulnaz’s Burn Care. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions.
Please read these terms carefully before using our website or purchasing any product through it.
1. About This Website
This website is operated in association with Dr. Gulnaz, Burn Care Specialist, and provides information about burn care, treatment, recovery, and burn-care products, including Dr Burn Ointment.
The information provided on this website is intended for general informational and educational purposes.
2. Medical Information Disclaimer
The information available on this website should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Every burn injury is different and may require individual assessment by a qualified healthcare professional.
You should seek appropriate medical attention for serious, extensive, infected, or otherwise concerning burns.
Using this website or purchasing a product does not establish a doctor-patient relationship between you and Dr. Gulnaz unless such a relationship is expressly established through an appropriate professional consultation.
3. Product Information
We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.
Product descriptions, images, packaging, availability, and other information may occasionally change without prior notice.
Customers should read the product packaging, instructions, warnings, and other information provided with the product before use.
4. Use of Dr Burn Ointment
Dr Burn Ointment should be used according to the instructions provided with the product.
Individual results may vary depending on the nature and severity of the condition and other individual factors.
If you experience an unexpected reaction, irritation, or other concern after using the product, discontinue use where appropriate and consult a qualified healthcare professional.
5. Orders and Purchases
When placing an order through our website, you agree to provide accurate and complete information.
We reserve the right to refuse, cancel, or limit an order where necessary, including in cases involving incorrect information, product availability issues, suspected fraudulent activity, or other legitimate reasons.
An order may be considered confirmed only after the applicable order confirmation process has been completed.
6. Pricing and Availability
We make reasonable efforts to display accurate product prices and availability.
Prices, offers, promotions, and product availability may change without prior notice.
If an error occurs in pricing or product information, we reserve the right to correct the error and, where appropriate, contact the customer regarding the affected order.
7. Payment
Payments may be processed through available third-party payment providers or financial institutions.
Customers are responsible for providing accurate payment and billing information.
We are not responsible for delays or failures caused by third-party payment providers, banks, or financial institutions.
8. Shipping and Delivery
Orders are delivered through available courier or delivery services.
Delivery times may vary depending on the customer’s location, courier operations, weather, public holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
For further information, please refer to our Shipping & Delivery Policy.
9. Returns and Refunds
Returns, replacements, and refunds are subject to our Refund & Return Policy.
Due to the nature of burn-care and personal-use products, certain opened or used products may not be eligible for return.
Please review our Refund & Return Policy before placing an order.
10. Website Use
You agree to use this website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the operation or security of the website
• Copy, reproduce, or distribute website content without permission
• Use website content in a way that violates applicable laws or the rights of others
11. Intellectual Property
Unless otherwise stated, the content of this website, including text, images, graphics, logos, branding, product information, and other materials, belongs to or is used with permission by the website owner.
You may not reproduce, modify, distribute, publish, or commercially use website content without prior written permission.
12. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience or informational purposes. We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites.
13. Limitation of Liability
We make reasonable efforts to provide accurate and reliable information on this website. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.
To the extent permitted by applicable law, we are not responsible for losses or damages resulting from reliance on general website information, website interruptions, third-party services, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any liability or consumer right that cannot legally be excluded.
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
15. Changes to These Terms
We may update or modify these Terms & Conditions from time to time to reflect changes to our website, services, products, or applicable legal requirements.
Updated terms will be posted on this page with a revised Last Updated date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
16. Contact Us
If you have any questions regarding these Terms & Conditions, our products, or our services, please contact us.
Dr. Gulnaz
Burn Care Specialist
Email: drburn@gmail.com
Website: Dr Burn Ointment
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
